11-14-2011 02:18 AM - edited 03-16-2019 08:02 AM
Hi I have a client with a UC540, who wants to divert incoming calls to an external number. The problem is that when the client makes this divert the caller hears a tone, ten seconds of silence and more tones (the external number does not start ringing until these last ten seconds.). The lines are fxs. How i could reduce that time?
11-14-2011 02:31 AM
Hi,
This sounds like you are using the default inter digit timer of 10 secs
Try adjusting this
on cli config
!
telephony-service
timeout interdigit 4
!
HTH
Alex
11-14-2011 03:13 AM
thanks for the reply, but i have a timeout interdigit 5. Another idea?
11-14-2011 03:25 AM
Hi,
Can you post the config
Show run
Can you also state the FXS port and the forwarded number
Regards
Alex
11-14-2011 06:34 AM
11-14-2011 07:36 AM
Hi,
I am assuming that the outgoing call forward goes to the PDTN via the FXO ports
Can you add
!
voice-port 0/1/0
timeouts interdigit 5
!
!
voice-port 0/1/1
timeouts interdigit 5
!
!
voice-port 0/1/2
timeouts interdigit 5
!
!
voice-port 0/1/3
timeouts interdigit 5
!
HTH
Alex
11-14-2011 09:16 AM
Yes, client only have two fxo lines. Inbound calls from analog pstn line are forwarded to analog gsm gateway conected to fxo port.
11-14-2011 09:26 AM
Hi,
Did adding the additional config help ?
Regards
Alex
11-15-2011 11:37 PM
The problem persists. Could it be that the UC, look for line in all FXO ports?
11-21-2011 02:28 AM
What is the delay like when you dial direct to the target number
Regards
Alex
11-24-2011 09:33 AM
Yes is delayed, I will try to change the gsm gateway, because it seems to hang randomly.
Thanks for your support.
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