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Call forward on fxs

jaume.dominngo
Level 1
Level 1

Hi I have a client with a UC540, who wants to divert incoming calls to an external number. The problem is that when the client makes this divert the caller hears a tone, ten seconds of silence and more tones (the external number does not start ringing until these last ten seconds.). The lines are fxs. How i  could reduce that time?

10 Replies 10

acampbell
VIP Alumni
VIP Alumni

Hi,

This sounds like you are using the default inter digit timer of 10 secs

Try adjusting this

on cli config

!

telephony-service

timeout interdigit 4

!

HTH

Alex

Regards, Alex. Please rate useful posts.

thanks for the reply, but i have a timeout interdigit 5. Another idea?

Hi,

Can you post the config

Show run

Can you also state the FXS port  and the forwarded number

Regards

Alex

Regards, Alex. Please rate useful posts.

Here is the shrun

Hi,

I am assuming that the outgoing call forward goes to the PDTN via the FXO ports

Can you add

!

voice-port 0/1/0

timeouts interdigit 5

!

!

voice-port 0/1/1

timeouts interdigit 5

!

!

voice-port 0/1/2

timeouts interdigit 5

!

!

voice-port 0/1/3

timeouts interdigit 5

!

HTH

Alex

Regards, Alex. Please rate useful posts.

Yes, client only have two fxo lines. Inbound calls from analog pstn line are forwarded to analog gsm gateway conected to fxo port.

Hi,

Did adding the additional config help ?

Regards

Alex

Regards, Alex. Please rate useful posts.

The problem persists. Could it be that the UC, look for line in all FXO ports?

What is the delay like when you dial direct to the target number

Regards

Alex

Regards, Alex. Please rate useful posts.

Yes is delayed, I will try to  change the gsm gateway, because it seems to hang randomly.

Thanks for your support.

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