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Call manager Core dump

   Hi

I have attatched the core dump output, can anyone help me to find the exact root cause.

CUCM version : 8.5.1.13900-5                  

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Call manager Core dump

Hello Sigeesh,

Seems to be the following bug:

https://tools.cisco.com/bugsearch/bug/CSCts29293/?reffering_site=dumpcr

Regards,

-DavidRojasPeck

View solution in original post

3 REPLIES 3
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Participant

Call manager Core dump

Hello Sigeesh,

Seems to be the following bug:

https://tools.cisco.com/bugsearch/bug/CSCts29293/?reffering_site=dumpcr

Regards,

-DavidRojasPeck

View solution in original post

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Call manager Core dump

thanks a lot David... i was confused seen the backtrace logs...

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Beginner

Re: Call manager Core dump

Hi David,

     could you please help me if below back traces matching with any bug.

==================================== ====================================
backtrace
===================================
#0  0x004ed7a2 in _dl_sysinfo_int80 () from /lib/ld-linux.so.2
#1  0x00a97935 in raise () from /lib/tls/libc.so.6
#2  0x00a99399 in abort () from /lib/tls/libc.so.6
#3  0x0039c58b in __gnu_cxx::__verbose_terminate_handler () from /usr/local/cm/lib/libstlport.so.5.1
#4  0x0039a2a1 in __cxxabiv1::__terminate () from /usr/local/cm/lib/libstlport.so.5.1
#5  0x0039a2d6 in std::terminate () from /usr/local/cm/lib/libstlport.so.5.1
#6  0x0039a41f in __cxa_throw () from /usr/local/cm/lib/libstlport.so.5.1
#7  0x0039a86c in operator new () from /usr/local/cm/lib/libstlport.so.5.1
#8  0x09a55428 in stlp_std::hashtable<:PAIR>, CiCCMString, deviceNameHashFunction, stlp_priv::_HashMapTraitsT<:PAIR> >, stlp_priv::_Select1st<:PAIR> >, stlp_std::equal_to, stlp_std::allocator<:PAIR> > >::_M_rehash (this=0xb3cb5f4, __num_buckets=6291469) at /view/BLD-cm_su6_7_1_5-raw-d/vob/ccm_tpl/release/include/stlport/stl/_new.h:147
#9  0x09a5561d in stlp_std::hashtable<:PAIR>, CiCCMString, deviceNameHashFunction, stlp_priv::_HashMapTraitsT<:PAIR> >, stlp_priv::_Select1st<:PAIR> >, stlp_std::equal_to, stlp_std::allocator<:PAIR> > >::resize (this=0xb3cb5f4, __num_elements_hint=3145740) at /view/BLD-cm_su6_7_1_5-raw-d/vob/ccm_tpl/release/include/stlport/stl/_hashtable.c:380
#10 0x09a55652 in stlp_std::hashtable<:PAIR>, CiCCMString, deviceNameHashFunction, stlp_priv::_HashMapTraitsT<:PAIR> >, stlp_priv::_Select1st<:PAIR> >, stlp_std::equal_to, stlp_std::allocator<:PAIR> > >::_M_insert (this=0xb3cb5f4, __obj=@0x3ef6dd0) at /view/BLD-cm_su6_7_1_5-raw-d/vob/ccm_tpl/release/include/stlport/stl/_hashtable.c:233
#11 0x09a440aa in SMDMSharedData::insertResetReqCache (callerP=0xf96efc8, resetDeviceCepn=@0x3ef7830, resetReq=@0x3ef73a0) at /view/BLD-cm_su6_7_1_5-raw-d/vob/ccm_tpl/release/include/stlport/stl/_pair.h:56
#12 0x0883b475 in DeviceManager::star_DeviceStop (this=0xf96efc8, s=@0xbbe58b78) at ProcessDeviceManager.cpp:1216
#13 0x0884efc0 in DeviceManager::fireSignal (this=0xf96efc8, sdlSignal=@0xbbe58b78) at /view/BLD-cm_su6_7_1_5-cct-ccm-d/vob/ccm/Common/Include/Sdl/SdlProcessBase.hpp:175
#14 0x0a0c5823 in SdlProcessBase::inputSignal (this=0xf96efc8, rSignal=0xbbe58b78, traceType=SdlSystemLog::SignalThreadedNoPriorities, highPriority=0, normalPriority=0, lowPriority=0, veryLowPriority=0, lazyPriority=0, dbUpdatePriority=0) at SdlProcessBase.cpp:398
#15 0x0a0f309d in SdlThreadedProcess::threadQueueReader (this=0xf96efc8) at SdlThreadedProcess.cpp:131
#16 0x0a0f2cce in SdlThreadedProcess::threadQueueReaderInit (sdlThreadedProcess=0xf96efc8) at SdlThreadedProcess.cpp:50
#17 0x0090dbef in ACE_OS_Thread_Adapter::invoke (this=0x100343f8) at OS_Thread_Adapter.cpp:94
#18 0x008ce09f in ace_thread_adapter (args=0x0) at Base_Thread_Adapter.cpp:137
#19 0x00bc65cc in start_thread () from /lib/tls/libpthread.so.0
#20 0x00b3c35e in clone () from /lib/tls/libc.so.6
================================

During the core dump,high CPU and IOwait observerd followed by service restart.

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