04-28-2008 02:25 AM - edited 03-15-2019 10:20 AM
Can I enable MLA on Callmanager that connected with IPCC and IVR?
05-05-2008 01:47 PM
MLA only applies to CallManager. You can enable MLA on Callmanager that connected with IPCC and IVR.
05-06-2008 11:05 AM
As I see MLA don't work with Dialed Number Analyzer feature for callmanager web page. It requests real admin password, not user's.
05-06-2008 11:24 AM
The DNA user accounts are the Publisher Windows accounts, not the MLA accounts which are used for the ccmadmin webpage.
Certain rights are needed on the publisher, and I find it works best to have the user accounts in the administrator group, if they want to use DNA.
HTH,
CM
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