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Can't create a MWI using primary extension for a user having an alternate extension in Unity Connection 10.5.1

rchaddock
Level 1
Level 1

In Unity Connection 10.5.1...

Why can't I create a MWI specifying UsePrimaryExtension (true) when the user as an Alternate Extension defined?

 

The CUPI interface responds with:
DATA_EXCEPTION

 

The CUALS interface responds with:
com.cisco.unity.cuals.CuDbException: A subquery has returned not exactly one row

 

BTW:  If I make the same request for the same user after deleting the Alternate Extension, the create MWI request works as expected.

 

Thanks,

--Rick

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