CER HA 7.0.1.10000-5
When attempting to update the syslog server field thru the CERAdmin interface, I get an Apache error everytime. This error only occurs on the System>Cicso ER Group Settings. I can update all other pages.
I've reset the SNMP Master Agent service. Could other SNMP configs elsewhere affect this method?
HTTP Status 500 -
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type Exception report
message
description The server encountered an internal error () that prevented it from fulfilling this request.
exception
javax.servlet.ServletException: com/cisco/jtapi/extensions/CiscoJtapiVersion
org.apache.catalina.security.SecurityUtil.execute(SecurityUtil.java:293)
org.apache.catalina.security.SecurityUtil.doAsPrivilege(SecurityUtil.java:161)
root cause
java.lang.NoClassDefFoundError: com/cisco/jtapi/extensions/CiscoJtapiVersion
com.cisco.e911.server.telephony.TelephonySubsystem.getCiscoJtapiVersion(TelephonySubsystem.java:238)
com.cisco.e911.systemadmin.E911AdminModel.CheckForParche(E911AdminModel.java:3190)
com.cisco.e911.systemadmin.E911HandleServerGroupConfig.handle(E911HandleServerGroupConfig.java:182)
com.cisco.e911.systemadmin.E911AdminServlet.handleEverything(E911AdminServlet.java:1188)
com.cisco.e911.systemadmin.E911AdminServlet.handle(E911AdminServlet.java:90)
org.webmacro.servlet.WMServlet.doRequest(WMServlet.java:251)
org.webmacro.servlet.WMServlet.doPost(WMServlet.java:230)
javax.servlet.http.HttpServlet.service(HttpServlet.java:709)
javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
sun.reflect.GeneratedMethodAccessor96.invoke(Unknown Source)
sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
java.lang.reflect.Method.invoke(Method.java:585)
org.apache.catalina.security.SecurityUtil$1.run(SecurityUtil.java:243)
java.security.AccessController.doPrivileged(Native Method)
javax.security.auth.Subject.doAsPrivileged(Subject.java:517)
org.apache.catalina.security.SecurityUtil.execute(SecurityUtil.java:275)
org.apache.catalina.security.SecurityUtil.doAsPrivilege(SecurityUtil.java:161)
note The full stack trace of the root cause is available in the Apache Tomcat/5.5.17 logs.
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Apache Tomcat/5.5.17
