Cisco 8841 CUCM Button Configuration

[CTOSHRP]

Hello, 

On board our ship we use 00 to dial external numbers using out satellite number. I would like to add that extension as a speed dial on on of the left hand side hot keys. So that a user can press SAT and then enter the number they would like to dial without having to add in the 00 before 

I've tried adding 00 as a speed dial button but it doesn't work as expected because the system just dials 00 and of course there is no number after it. 

Is such a thing possible to achieve? I can't seem to find anything in the documentation, and I'm still new to the call manager 

[lpersing · Accepted solution]

It might be that you need to enable a service parameter called Speed Dial Await Further Digits. Go to the Publisher-Service-Service Parameters. Find the Speed Dial Await Further Digits parameter and set the flag to true. Here is the description of the parameter:

This parameter specifies whether Cisco CallManager waits for further digits before extending the call when a call is initiated via use of a speed-dial button. If additional digits are not received by the time that the value that is specified in the T302 Timer expires, Cisco CallManager tries to connect the call by using just the speed-dialed digits. Valid values specify True (Cisco CallManager accepts the speed-dial number and awaits further digits) or False (Cisco CallManager immediately extends the call by using the number that is specified in the speed-dial button that the user pressed)

Hope that helps. Let us know how you get on.

[CTOSHRP]

Thanks for that, it worked perfectly.