Cisco 8861 ENTER ACTIVATION CODE OR SERVICE DOMAIN

[immu_91700]

I have brand new Cisco 8861 and 3 Expansion modules when i open from box and connected all expansion modules to phone, when i connect to POE i got message on phone display ENTER ACTIVATION CODE OR SERVICE DOMAIN . kindly do the need full if anyone have the answer for above question.

action taken 

1. phone not getting register 

2. after adding the Mac Address restarted the TFTP services but still the same  

3. the Expansion Modules also not getting power up 

FYI 

i have CUCM 10.5 and its in production 

Thanks,

Imran

[Leo Laohoo]

That's because the phone came with 3PCC firmware.
And no, it is not possible to convert from 3PCC to Enterprise firmware.

[Jaime Valencia]

Nope, that phone has enterprise FW and those options are for either cloud registration or MRA.

[Jaime Valencia]

Have you already configured the device on your CUCM, including the sidecars?

Is the phone able to reach the TFTP or alternate TFTP?

Those messages show up when it can't reach the TFTP to get a configuration file.

[Scott Pedersen]

Verify your subnet has option 150 enabled.

[friedephonero]

Why do I need this stupid activation code? I bought the 8861 phone legally, paid for it in full and want to use it to make calls.I don't belong to any company. If Cisco requires the activation code, why don't they sell it to me? Cisco sells me a phone that I can't use. Instead of giving many possible answers here, it is better to enter the activation code and you're done.

[Leo Laohoo]

A known working config for 78xx/88xx phone, with Enterprise image, can now be found HERE.