hello all. This is a question about setting up cme to work with a Trixbox as a conference server. I have this running just fine with a sip trunk over to the trix box and it works BUT i need to use two users to do this which is my issue
to get this to work from the autoattendant
first i need to create a user in CME ( conference1 for discusion purposes) This user has an extension assigned. ( say 600) then i have to configure the extension 600 to call forward all to the conference number ( sayy 700 ) . 700 is defined in a dial peer with the pattern in it ( ie 7T) for transfer to the trix box. This works just fine. BUT now as each of my users gets a conference also I need to use up two user counts ( one for the user ( ie jsmith) and one for their conference user. So my 50 user cme box can effectivly only have 25 real users!
If I do not use a dummey conference user when i try to enter the conference extension in the autoattendant prompt. ( ie please enter the number you wish) I get the message "that extension is not valid" or approx that)
So my question is how can I get the transfers from the autoattendant to work without using up a dummy conference user with call forward all configured on their extension to work in CME?????? This is a cme 15.x version btw. but the same problem was when it was 12.4X. This is not a TRIX issue as it works just fine if i forward the conference users extension to the internal con number.
To confound it further on a phone already on the network I can dial the con extension directly no problem ( ie dial 700 ) an it works just fine. This issue is only for calls that go through the attendant from the outside pstn.
Thanks.
James.
