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CME - Give Caller Option to Access Company Directory

johnnywan
Level 1
Level 1

I have a customer who wants and option on the upfront greeting to offer the caller the ability to look for a phone number from the corp dir. I have installed cme using the dial-by-name and ext but how would I implement the option to access corp dir? I have used both .tcl scripts, aa, as well as .aef scripts with CUE in the past.

1 Reply 1

sbilgi
Level 5
Level 5

Name is obtained from the Cisco CME system's list of Cisco CME directory names created using the directory entry command in the telephony-service configuration mode.

http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/command/reference/cme_s1ht.html