CP 8841 Personal Directory

[thomas.r.staples6]

I am trying to add contacts to my personal directory on my CP 8841 VoIP phone, but it is asking me for a UserID and PIN. I work for the US Army and we just got these phone, but was not given this information.

[luis_cordova]

Hi @thomas.r.staples6 ,

Indeed, it is necessary for your network administrator to provide you with credentials.

This is indicated by this guide:

Sign In and Out of a Personal Directory

Before you begin

Before you can sign in to your personal directory, you need your user ID and PIN. Contact your administrator if you don't know this information.

I leave the link for more information:

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cuipph/8800-series/english/user-guide/P881_BK_C3A802A0_00_cisco-ip-phone-8800-user_guide/P881_BK_C3A802A0_00_cisco-ip-phone-8800-user_guide_chapter_010.html

Regards