CUCM and ASC EVOIP integraton problems

[jesus torres galiano]

I am integrating CUCM version 8.0.3.21900-8 with ASC EVOIP recorder version 10.

The problem is I am finding many calls with zero duration in the recorder, and really these calls aren't zero duration.

Someone know what is happening?

Thanks,

[ronpatel]

Hi,

Do you have region configuration. If yes.. do you have trnascoder registered to invoke for recording call leg.

Regards

Ronak Patel

[jesus torres galiano]

Hi,

I have region configuration, but I think we aren't using transcoding because recorder uses G.711 and G.729.

Thanks,

Regards,