We are switching to an external call center and while I am waiting for the telco to redirect our Toll-free numbers I want to hairpin inbound calls on our gateway. The hairpin works but DTMF does not. Any suggestions? I know DTMF relay is only for IP networks. The call arrives on dial-peer 10 is translated with a voice translation rule and it goes back out the same dial-peer. The call setup and connect is fine but the DTMF does not work. Not cool for a call center.
Thanks in advance.
dial-peer voice 10 pots
tone ringback alert-no-PI
description Incoming and outgoing calls to PSTN
destination-pattern 9T
progress_ind setup enable 3
progress_ind progress enable 8
progress_ind connect enable 8
incoming called-number .
direct-inward-dial
port 0/0/0:15
