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early date appears in the incoming directory

domingoalberto
Level 1
Level 1

Hi everyone..

I  have a CCME version 4.2, with ipphones SPA 521G and SPA 524G. When they  receive a call the day that appear in the caller id is 6 day early  from the original day, but the hour corresponds with the time. We dont  have the problem with the Unity, voicemail have the correct day and  hour.

The NTP is correctly configured in the CCME.

Regards!!

2 Replies 2

Joseph Martini
Cisco Employee
Cisco Employee

Is the date and time on the phone's display (top left) correct or is it off?

it seems that it is in the Call History menu, which appears on the left side early date and times the display is correct