01-30-2008 09:03 AM - edited 03-15-2019 08:31 AM
system say:
The installation has encountered a unrecoverable internal error. For further assistance report the following information to your support provider.
Script "/usr/local/cm/script/6.0.1.2000-3/cm-dbl-install W1 PostInstall 6.0.1.2000-3 "4.2.3" /usr/local/cm/ /common/download/windows/ /common/log/install/capture.txt" exited with errors (1)
The system will now halt.
02-05-2008 09:58 AM
The failure corresponds to the absence of the definition of the TypeProduct 30013. This is typical of the presence of a delete file among your CSV files. Refer this bug for more details: CSCse53281
02-05-2008 12:27 PM
This only works on DMA v5. I got the same error in DMA v6.1a and there is no such file as delete.csv in the tar file.
03-03-2008 03:48 PM
Hi,
I'm having the same problem on 6.0(1a), and there is no delete*.csv in the tar file.
How can we solve it out?
Thanks,
Jawad
03-04-2008 11:42 AM
think u guys are hitting this bug:
CSCsl26081
Upgrade from CUCM 4.2(3)SR3 to CUCM 6.0(1) fails
HTH
javalenc
03-04-2008 03:09 PM
Hi,
I have followed the workaround, but it did not solve the problem.
Thanks,
Jawad
03-05-2008 05:38 PM
Hello,
Seems I deleted the wrong file according to the workaround. When I corrected this, it works!
Thanks,
Jawad
03-06-2008 07:53 AM
thx for the update i had been looking for any other cause for the error but that bug just kept coming up on every case i looked into, thought this could be a new bug.
let's hope the guy that posted the question is up and running after applying the WA
regards
javalenc
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