Extension Moblity Code Error

[Seifeddine-Tlili]

Greeting All,

Does anyone have a link to the cookbook Extension mobility Error code, i got the error 22 on one of my customer profile and it seems weird.

Thanks

[virverma]

This could be login issues,

try to restart the Extension mobility and Tomcat service.

If this does not resolve the issue, please attach the exact error message from phone.

[Seifeddine-Tlili]

i Viverma thanks for your reply appreciate it , actually i solved the problem since i don`t have direct access to the CCM and i was helping the technical team i figure out with the error code that the phone is not enabled for extension moblity.

thanks

[Guilherme Henrique Villarinho · Accepted solution]

Hi Seifeddine,

Its right, the device phone is not enable with EM.

Error description: [22] Device Does Not Allow Extension Mobility: The device that is specified is not configured for Extension Mobility.

For future research, try out this link:

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/devguide/em_api/4_1_2/emapich2.html#wp1032229