08-09-2016 02:40 AM - edited 03-17-2019 07:46 AM
Dear all,
We have an Cisco systems 2800 series.
The following "About the System" of "Cisco systems 2800 series":
About the System
Cisco Unified CallManager Express
OS Description Cisco Internetwork Operating System
Cisco IOS (tm) C2801
Cisco IOS Software C2801-SPSERVICESK9-M
Software Version 15.1(3)T3 / CME 8.5
Feature Package IP|FIREWALL|VOICE|PLUS|SSH|3DE
GUI Version 4.2.0.0 (Compatible with IOS 12.4(11)XW1)
--------------------------------------------------------------------------------
Copyright (c) 1986-2004 by Cisco Systems, Inc.
I getting Unknown number on display for all the incoming external calls. Display is working fine for all Internal calls.
Please see attached picture.
Waiting for your valuable response.
Best Regards,
Solved! Go to Solution.
08-10-2016 03:08 AM
Hi amorguettat,
Make sure you have configured correct cptone and below config on the FXO port
voice-port x/y/z
cptone ?
caller-id enable
caller-id alerting dsp-pre-allocate
caller-id alerting ring 2
shut
no shut
Regards,
Mohammed Noor
08-09-2016 03:00 AM
Hi amorguettat,
Can you confirm the call flow
Do you have FXO in call flow?
Regards,
Mohammed Noor
08-10-2016 02:01 AM
08-10-2016 03:08 AM
Hi amorguettat,
Make sure you have configured correct cptone and below config on the FXO port
voice-port x/y/z
cptone ?
caller-id enable
caller-id alerting dsp-pre-allocate
caller-id alerting ring 2
shut
no shut
Regards,
Mohammed Noor
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