07-03-2012 12:59 AM - edited 03-16-2019 11:58 AM
Hi All,
good morning,
hope all of you doing well.
I have a problem with my CUCM 7.1 and Cisco 9971 IP Phone.
IP Phone 9971 have International Calling Priviliage with FAC ( Forced Authentication Code ) Enabled .
When Dial Number 9. 001 123- 456- 789 , and Enter FAC 3355 call establishing successfully.
when redial it again its shwoing on Display 9.001 123-456-789-3355 and getting message call can't be completed.
CUCM version 7.1
9971 Firmware : 9971 .9.0.2
Please guide me....!!!
Have a Good day...!!!
07-03-2012 01:38 AM
i think you are hitting this
FAC numbers should be presented as *, instead of the actual code, to be routed properly.
Hope this helps
Niket
07-03-2012 02:44 AM
Dear Nik,
I think you answered for me , while type FAC code 3355 , insted of showing **** it showing number (3355) itself.
My problem,
When Dial Number 9. 001 123- 456- 789 , and Enter FAC 3355 call establishing successfully.
when redial it again its shwoing on Display 9.001 123-456-789-3355 and getting message call can't be completed. Because no such number exist.
Thanks , Waiting for your reply.....!!!!
Midhun
07-03-2012 02:47 AM
Hi Midhun,
THis is an enhancement request as of now, i dont see a fix for this as of now..
Hope this helps
Niket
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