06-01-2012 02:02 AM - edited 03-16-2019 11:26 AM
Hello,
a quink question: do you know a free call recording software that uses CUCM Built-in-bridge feature(http://www.cisco.com/en/US/docs/voice_ip_comm/uc_system/UC6.0.1/features_apps/CMmonrec.html)?
If a free one doesn't exists, what commercial software do you recommend?
TIA and regards.
06-03-2012 01:40 AM
KnoahSoft is an innovative provider of VoIP-based call recording, agent performance management and analytic tools for enterprise and SMB contact centers.Today our solutions are used in leading financial, telecommunications, government, BPO and healthcare enterprises and call center organizations throughout the world. KnoahSoft is privately held, profitable and headquartered in Henderson, Nevada with dedicated professionals located around the world.
Specialties : -
Call Recording, Quality Management, Coaching and eLearning, Survey and Speech Analytics, Workforce Optimization
Contact on Jignesh.s@knoahsoft.com
www.knoahsoft.com
12-16-2014 07:25 AM
Here is one I can search:
http://oreka.sourceforge.net/
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