Gatekeeper calls CME CUE

[tmkeo2011]

I have several CME 7.X/CUE sites running through a gatekeeper to so they may make calles to the CUCM 4.2 cluster and for the CUCM cluster to call the CME sites. The issue is when users from the CUCM call the CME/CUE sites they get a fast busy instead of going to voice mail afer RNA. I realize this is due to a codex issues as the CUCM cluster is g729 and CUE only seems to answer g711. My issue is I have tried to change codexs in the region of the CUCM cluster and I have added g711ilaw to the dial-peer on the CUE/CUE device. When i do the codex chnages, all this all I get is fast busy right after I finish dialing the CME/CUE sites from the CUCM cluster.

I just need a little direction on where else I need to configure g711 either the gatekeeper, CME voicepeer or CUCM.

Thank you in advance for your help.

[Nizar Abuseni]

Hello,

You dont need to do anything from CUCM side. You need to configure transcoder on CME that has CUE. Now what you will have in CME is an incoming dial-peer with G729 codec which accpets the call from the CUCM and SIP dial-peer with G711 to CUE.

You have to make sure it matches that incoming dial-peer and also you have to make sure that the transcoder is registered with CME. You need two transcode session for one call from CUCM.

Hope this helps you.

Nizar

[Marwan ALshawi]

as mentioend by another post you need a transcoder in the terminating CME to send the call as g711

but try in your CME to make your inbound dialpeer form the GK with a codec of g711ulaw manully

using the command codec g711u

for example

dial-peer voice x voip

incoming called number .      ---- which means match any called number ( to make this as inbound dialpeer

codec g711ulaw

and see if the works for you or not

becuase the phone can change the  IP phone support multiple codecs but the CUE just one

if you enforce the call to be g711 then the phone will support change to g711 and establish the call to your CUE

anyway give it go  and good luck

[tmkeo2011]

Thank you both for your answers. It prompted me to check the codec registration on my CME and I found that the DSPFarm was not assocated to the  sccp. Made the nessary adds and now it works

Thank you again for your responses.

Tom