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how the dialplan.xml file upload to the sip phone 7970 ?

Murad*
Level 1
Level 1

hi

i have 7970 Cisco IP phone , i completed sip firmware upload with SEP(mac).xml file and the phone register with server and i can receiving call but i can't making call to another extension !

i tried to upload dialplan.xml file and i do that by put the ( dialplan.xml inter the SEP(mac).xml file ) like that:

 

 <dialTemplate>dialplan.xml</dialTemplate>

 

but i have tftpd error the file can't upload normally !! 

1 Accepted Solution

Accepted Solutions

Yes, that'll be it.
Rename the file correctly to dialplan.xml and then factory-reset the phone.
Pay close attention to the TFTP logs for any issues.

View solution in original post

6 Replies 6

Leo Laohoo
Hall of Fame
Hall of Fame
The error message from the TFTP server states that the file, dialplan.xml, cannot be found.
Is there a dialplan.xml file?

i have this file , i put it in the directory file , with SEP(mac) file in the same folder

and i put the name of dialplan.xml inter the SEP file like that :

<dialTemplate>dialplan.xml</dialTemplate>

is that correct ?

 

this is SEP file content :

 

<?xml version="1.0" encoding="UTF-8"?>
<device>

<deviceProtocol>SIP</deviceProtocol>

<sshUserId>admin</sshUserId>
<sshPassword>cisco</sshPassword>

<devicePool>
<dateTimeSetting>
<dateTemplate>M/D/Ya</dateTemplate>
<timeZone>Eastern Standard/Daylight Time</timeZone>
<ntps>
<ntp>
<name>192.168.0.1</name>
<ntpMode>Unicast</ntpMode>
</ntp>
</ntps>
</dateTimeSetting>

<callManagerGroup>
<members>
<member priority="0">
<callManager>
<ports>
<ethernetPhonePort>2000</ethernetPhonePort>
<sipPort>5060</sipPort>
<securedSipPort>5061</securedSipPort>
</ports>
<processNodeName>192.168.1.1</processNodeName>
</callManager>
</member>
</members>
</callManagerGroup>
</devicePool>

<commonProfile>
<phonePassword></phonePassword>
<backgroundImageAccess>true</backgroundImageAccess>
<callLogBlfEnabled>2</callLogBlfEnabled>
</commonProfile>

<loadInformation>SIP70.8-5-2TH1-9</loadInformation>

<vendorConfig>
<disableSpeaker>false</disableSpeaker>
<disableSpeakerAndHeadset>false</disableSpeakerAndHeadset>
<pcPort>0</pcPort>
<settingsAccess>1</settingsAccess>
<garp>0</garp>
<voiceVlanAccess>0</voiceVlanAccess>
<videoCapability>0</videoCapability>
<autoSelectLineEnable>0</autoSelectLineEnable>

<webAccess>0</webAccess>
<spanToPCPort>1</spanToPCPort>
<loggingDisplay>1</loggingDisplay>
<loadServer></loadServer>
<daysDisplayNotActive></daysDisplayNotActive>
<displayOnTime>07:00</displayOnTime>
<displayOnDuration>17:00</displayOnDuration>
<displayIdleTimeout>1:00</displayIdleTimeout>
</vendorConfig>

<deviceSecurityMode>1</deviceSecurityMode>

<authenticationURL>http://192.168.253.2/cisco/services/authentication.php</authenticationURL>
<directoryURL>http://192.168.253.2/xmlservices/PhoneDirectory.php</directoryURL>
<idleURL>http://192.168.253.2/xmlservices/index.php</idleURL>
<informationURL></informationURL>

<messagesURL></messagesURL>
<proxyServerURL></proxyServerURL>
<servicesURL>http://phone-xml.berbee.com/menu.xml</servicesURL>
<dscpForSCCPPhoneConfig>96</dscpForSCCPPhoneConfig>
<dscpForSCCPPhoneServices>0</dscpForSCCPPhoneServices>
<dscpForCm2Dvce>96</dscpForCm2Dvce>

<transportLayerProtocol>4</transportLayerProtocol>

<capfAuthMode>0</capfAuthMode>
<capfList>
<capf>
<phonePort>3804</phonePort>
</capf>
</capfList>

<certHash></certHash>
<encrConfig>false</encrConfig>

<sipProfile>
<sipProxies>
<backupProxy></backupProxy>
<backupProxyPort></backupProxyPort>
<emergencyProxy></emergencyProxy>
<emergencyProxyPort></emergencyProxyPort>
<outboundProxy></outboundProxy>
<outboundProxyPort></outboundProxyPort>
<registerWithProxy>true</registerWithProxy>
</sipProxies>

<sipCallFeatures>
<cnfJoinEnabled>true</cnfJoinEnabled>
<callForwardURI>x--serviceuri-cfwdall</callForwardURI>
<callPickupURI>x-cisco-serviceuri-pickup</callPickupURI>
<callPickupListURI>x-cisco-serviceuri-opickup</callPickupListURI>
<callPickupGroupURI>x-cisco-serviceuri-gpickup</callPickupGroupURI>
<meetMeServiceURI>x-cisco-serviceuri-meetme</meetMeServiceURI>
<abbreviatedDialURI>x-cisco-serviceuri-abbrdial</abbreviatedDialURI>
<rfc2543Hold>false</rfc2543Hold>
<callHoldRingback>2</callHoldRingback>
<localCfwdEnable>true</localCfwdEnable>
<semiAttendedTransfer>true</semiAttendedTransfer>
<anonymousCallBlock>2</anonymousCallBlock>
<callerIdBlocking>2</callerIdBlocking>
<dndControl>0</dndControl>
<remoteCcEnable>true</remoteCcEnable>
</sipCallFeatures>

<sipStack>
<sipInviteRetx>6</sipInviteRetx>
<sipRetx>10</sipRetx>
<timerInviteExpires>180</timerInviteExpires>
<timerRegisterExpires>3600</timerRegisterExpires>
<timerRegisterDelta>5</timerRegisterDelta>
<timerKeepAliveExpires>120</timerKeepAliveExpires>
<timerSubscribeExpires>120</timerSubscribeExpires>
<timerSubscribeDelta>5</timerSubscribeDelta>
<timerT1>500</timerT1>
<timerT2>4000</timerT2>
<maxRedirects>70</maxRedirects>
<remotePartyID>false</remotePartyID>
<userInfo>None</userInfo>
</sipStack>

<autoAnswerTimer>1</autoAnswerTimer>
<autoAnswerAltBehavior>false</autoAnswerAltBehavior>
<autoAnswerOverride>true</autoAnswerOverride>
<transferOnhookEnabled>false</transferOnhookEnabled>
<enableVad>false</enableVad>
<preferredCodec>g711ulaw</preferredCodec>
<dtmfAvtPayload>101</dtmfAvtPayload>
<dtmfDbLevel>3</dtmfDbLevel>
<dtmfOutofBand>avt</dtmfOutofBand>
<alwaysUsePrimeLine>false</alwaysUsePrimeLine>
<alwaysUsePrimeLineVoiceMail>false</alwaysUsePrimeLineVoiceMail>
<kpml>3</kpml>

<natEnabled>true</natEnabled>
<natAddress></natAddress>

<stutterMsgWaiting>0</stutterMsgWaiting>

<callStats>false</callStats>
<silentPeriodBetweenCallWaitingBursts>10</silentPeriodBetweenCallWaitingBursts>
<disableLocalSpeedDialConfig>false</disableLocalSpeedDialConfig>


<startMediaPort>16384</startMediaPort>
<stopMediaPort>32766</stopMediaPort>

<voipControlPort>5060</voipControlPort>
<dscpForAudio>184</dscpForAudio>
<ringSettingBusyStationPolicy>0</ringSettingBusyStationPolicy>
<dialTemplate>dialplan.xml</dialTemplate>

<phoneLabel>Murad</phoneLabel>
<sipLines>
<line button="1">
<featureID>9</featureID>
<featureLabel>200</featureLabel>
<name>200</name>
<displayName>200</displayName>
<contact>200</contact>

<proxy>192.168.1.1</proxy>
<port>5060</port>
<autoAnswer>
<autoAnswerEnabled>2</autoAnswerEnabled>
</autoAnswer>
<callWaiting>3</callWaiting>

<authName>200</authName>
<authPassword>abcdefg</authPassword>

<sharedLine>false</sharedLine>
<messageWaitingLampPolicy>1</messageWaitingLampPolicy>
<messagesNumber>*97</messagesNumber>
<ringSettingIdle>4</ringSettingIdle>
<ringSettingActive>5</ringSettingActive>

<forwardCallInfoDisplay>
<callerName>true</callerName>
<callerNumber>false</callerNumber>
<redirectedNumber>false</redirectedNumber>
<dialedNumber>true</dialedNumber>
</forwardCallInfoDisplay>
</line>
</sipLines>
</sipProfile>
</device>

 

_________________

 

and this is dialplan content :

 

<DIALTEMPLATE>
<TEMPLATE MATCH="1.." TIMEOUT="1"/><!-- Internal extensions 100 to 700. Wait 1 second, then dial -->
<TEMPLATE MATCH="2.." TIMEOUT="1"/><!-- Internal extensions 200 to 500. Wait 1 second, then dial -->
<TEMPLATE MATCH="5.." TIMEOUT="1"/><!-- Internal extensions 500 to 700. Wait 1 second, then dial -->
<TEMPLATE MATCH="6.." TIMEOUT="1"/><!-- Internal extensions 600 to 700. Wait 1 second, then dial -->
<TEMPLATE MATCH="......." TIMEOUT="1"/><!-- 7 digits. Wait 1 second, then dial -->
<TEMPLATE MATCH=".........." TIMEOUT="1"/><!-- 10 digits. Dial immediately -->
<TEMPLATE MATCH="1.........." TIMEOUT="0"/><!-- 1+10 digits. Dial immediately -->
<TEMPLATE MATCH="*86" TIMEOUT="0"/><!-- *86 (*VM for voicemail). Dial immediately -->
<TEMPLATE MATCH="*#" TIMEOUT="0" REWRITE="%1"/><!-- Dial Immediately After Pressing # -->
<TEMPLATE MATCH="*" TIMEOUT="5"/> <!-- Anything else. Wait 5 seconds, then dial -->
</DIALTEMPLATE>

TFTP server logs shows it can't find the file "dialplan.xml". Maybe file extension is hidden and it could be "dialplan.xml.txt"?

maybe this a problem ?

Yes, that'll be it.
Rename the file correctly to dialplan.xml and then factory-reset the phone.
Pay close attention to the TFTP logs for any issues.

thank you for helping