How to create Call Reports from CUCM

[jucarlosram91]

Hello.

I have a question about a Call Report. I need to create a report where I can see all the simultaneous calls made one month ago. My client have CUCM with a rating server, and the CUCM version is 9.1.2.10000-28. The problem is that my client want to see a report created by the CUCM.

Someone has an idea about how to create this report? Or is not possible?

Thank you so much for your help.

[Jaime Valencia]

Assuming you had CDRs enabled at the time, you can use CDR/CAR and see if any of the canned reports suits your needs.

If you need more/different information from what the canned reports show, you'd need a 3rd party billing server.

[Troy Jackson]

Yes, you can look the call detail records (CDR) on the CUCM. Here is a link to the guide:

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/service/9_1_1/cdrdef/CUCM_BK_C268EF1B_00_cucm-cdr-admin-guide-91/CUCM_BK_C268EF1B_00_cucm-cdr-admin-guide-91_chapter_011.html