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How to disable fixed Hold-Transfer-Conference Key on 78XX

Hello,

for a special department i'd like to disable those 3 fixed button on several 7841 phone: 

51d12941-7d30-4e81-bec8-16b1cd275391.jpg

I already deleted them on the softkey template.

 

Usecase:

The user should not use the features on the phone, nothing else. 

 

Wish:

like the phone button & sofkey templates, i am looking for am option to disable those 3 buttos on a device profile, not on the phone, but thats a wish.

1 REPLY 1
Hall of Fame Cisco Employee

Re: How to disable fixed Hold-Transfer-Conference Key on 78XX

That's not possible, they cannot be disabled.

You can only disable their ability to use conference by not providing them with a MRGL with a CFB, but not the other two.

HTH

java

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