IM&Presence 11.5 , Jabber login issue

aslam.bajwa · ‎02-07-2018

Hello All ,

i have IM & presence 11.5 , SIP configured b/w CUCM and Presence . AD authentication is configured but i am unable to login on Jabber . please advice some trouble shooting steps.

Regards

Jaime Valencia · ‎02-07-2018

Can you login to self care portal?

Are you using the right JID?

Look at a PRT to start looking into this.

HTH

java

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