11-30-2015 08:08 AM - edited 03-17-2019 05:03 AM
Hi Guys
I have new different issue ,dont know anyone has faced this before.
We have installed around 20 new 7841 phones with CME.
According to the admin there ,IP phones when in connected state shows "Provision Mode" on Display and when you disconnect the call it displays "Connection to server Lost" and gets unregistered and register back again in few seconds ,below is the latest logs & it happens a lot of time in a day.
What can be the issue ,has anyone faced this issue before. will provide if config needed. Thanks in advance.
*Nov 30 14:23:04.807: VOICE REGISTER POOL-34 has unregistered. Name:SEP00082F1B2045 IP:10.100.105.120 DeviceType:Phone
dial-peer opstate is up, have active call on it...
*Nov 30 14:23:05.179: VOICE REGISTER POOL-25 has unregistered. Name:SEPF0B2E577D1AB IP:10.100.105.126 DeviceType:Phone
*Nov 30 14:23:05.187: VOICE REGISTER POOL-3 has unregistered. Name:SEPF0B2E577D0EE IP:10.100.105.136 DeviceType:Phone
*Nov 30 14:23:05.191: VOICE REGISTER POOL-33 has unregistered. Name:SEPF0B2E577D09C IP:10.100.105.196 DeviceType:Phone
*Nov 30 14:23:05.211: VOICE REGISTER POOL-15 has unregistered. Name:SEPF0B2E577D10D IP:10.100.105.123 DeviceType:Phone
*Nov 30 14:23:05.211: VOICE REGISTER POOL-7 has unregistered. Name:SEPF0B2E577CFE4 IP:10.100.105.135 DeviceType:Phone
*Nov 30 14:23:05.219: VOICE REGISTER POOL-26 has unregistered. Name:SEPF0B2E577D168 IP:10.100.105.122 DeviceType:Phone
*Nov 30 14:23:05.223: VOICE REGISTER POOL-2 has unregistered. Name:SEPF0B2E577D101 IP:10.100.105.127 DeviceType:Phone
*Nov 30 14:23:05.223: VOICE REGISTER POOL-8 has unregistered. Name:SEPF0B2E577D002 IP:10.100.105.131 DeviceType:Phone
*Nov 30 14:23:05.231: VOICE REGISTER POOL-9 has unregistered. Name:SEPF0B2E5778574 IP:10.100.105.121 DeviceType:Phone
*Nov 30 14:23:05.235: VOICE REGISTER POOL-14 has unregistered. Name:SEPF0B2E577CAD8 IP:10.100.105.128 DeviceType:Phone
*Nov 30 14:23:05.239: VOICE REGISTER POOL-22 has unregistered. Name:SEPF0B2E577D130 IP:10.100.105.145 DeviceType:Phone
*Nov 30 14:23:05.243: VOICE REGISTER POOL-23 has unregistered. Name:SEPF0B2E577CFFF IP:10.100.105.134 DeviceType:Phone
*Nov 30 14:23:05.251: VOICE REGISTER POOL-5 has unregistered. Name:SEPF0B2E577CB1C IP:10.100.105.129 DeviceType:Phone
*Nov 30 14:23:33.499: VOICE REGISTER POOL-34 has registered. Name:SEP00082F1B2045 IP:10.100.105.120 DeviceType:Phone
*Nov 30 14:23:34.839: %SYS-5-CONFIG_I: Configured from console by admin on vty0 (10.100.100.26)
*Nov 30 14:23:50.611: VOICE REGISTER POOL-2 has registered. Name:SEPF0B2E577D101 IP:10.100.105.127 DeviceType:Phone
*Nov 30 14:23:50.623: VOICE REGISTER POOL-33 has registered. Name:SEPF0B2E577D09C IP:10.100.105.196 DeviceType:Phone
*Nov 30 14:23:50.727: VOICE REGISTER POOL-3 has registered. Name:SEPF0B2E577D0EE IP:10.100.105.136 DeviceType:Phone
*Nov 30 14:23:51.311: VOICE REGISTER POOL-25 has registered. Name:SEPF0B2E577D1AB IP:10.100.105.126 DeviceType:Phone
*Nov 30 14:23:51.363: VOICE REGISTER POOL-22 has registered. Name:SEPF0B2E577D130 IP:10.100.105.145 DeviceType:Phone
*Nov 30 14:24:25.011: VOICE REGISTER POOL-15 has registered. Name:SEPF0B2E577D10D IP:10.100.105.139 DeviceType:Phone
*Nov 30 14:24:25.607: VOICE REGISTER POOL-9 has registered. Name:SEPF0B2E5778574 IP:10.100.105.141 DeviceType:Phone
*Nov 30 14:24:26.003: VOICE REGISTER POOL-5 has registered. Name:SEPF0B2E577CB1C IP:10.100.105.137 DeviceType:Phone
*Nov 30 14:24:26.063: VOICE REGISTER POOL-26 has registered. Name:SEPF0B2E577D168 IP:10.100.105.142 DeviceType:Phone
*Nov 30 14:24:26.259: VOICE REGISTER POOL-7 has registered. Name:SEPF0B2E577CFE4 IP:10.100.105.140 DeviceType:Phone
*Nov 30 14:24:26.347: VOICE REGISTER POOL-23 has registered. Name:SEPF0B2E577CFFF IP:10.100.105.143 DeviceType:Phone
*Nov 30 14:24:26.535: VOICE REGISTER POOL-8 has registered. Name:SEPF0B2E577D002 IP:10.100.105.148 DeviceType:Phone
*Nov 30 14:24:28.215: VOICE REGISTER POOL-14 has registered. Name:SEPF0B2E577CAD8 IP:10.100.105.147 DeviceType:Phone
11-30-2015 10:17 PM
Hi Prashanth,
Can you share the running config and "debug ccsip messages" when one phone unregisters and registers back.
Thanks
Rajan
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