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IP Phones registered to CME keeps toggling in provisioning mode & normal mode

Prashanth
Level 1
Level 1

Hi Guys

I have new different issue ,dont know anyone has faced this before.

We have installed around 20 new 7841 phones  with CME.

According to the admin there ,IP phones when in connected state shows "Provision Mode" on Display and when you disconnect the call it displays "Connection to server Lost" and gets unregistered and register back again in few seconds ,below is the latest logs & it happens a lot of time in a day.

What can be the issue ,has anyone faced this issue before. will provide if config needed. Thanks in advance.

*Nov 30 14:23:04.807: VOICE REGISTER POOL-34 has unregistered. Name:SEP00082F1B2045  IP:10.100.105.120  DeviceType:Phone
dial-peer opstate is up, have active call on it...
*Nov 30 14:23:05.179: VOICE REGISTER POOL-25 has unregistered. Name:SEPF0B2E577D1AB  IP:10.100.105.126  DeviceType:Phone

*Nov 30 14:23:05.187: VOICE REGISTER POOL-3 has unregistered. Name:SEPF0B2E577D0EE  IP:10.100.105.136  DeviceType:Phone

*Nov 30 14:23:05.191: VOICE REGISTER POOL-33 has unregistered. Name:SEPF0B2E577D09C  IP:10.100.105.196  DeviceType:Phone

*Nov 30 14:23:05.211: VOICE REGISTER POOL-15 has unregistered. Name:SEPF0B2E577D10D  IP:10.100.105.123  DeviceType:Phone

*Nov 30 14:23:05.211: VOICE REGISTER POOL-7 has unregistered. Name:SEPF0B2E577CFE4  IP:10.100.105.135  DeviceType:Phone

*Nov 30 14:23:05.219: VOICE REGISTER POOL-26 has unregistered. Name:SEPF0B2E577D168  IP:10.100.105.122  DeviceType:Phone

*Nov 30 14:23:05.223: VOICE REGISTER POOL-2 has unregistered. Name:SEPF0B2E577D101  IP:10.100.105.127  DeviceType:Phone

*Nov 30 14:23:05.223: VOICE REGISTER POOL-8 has unregistered. Name:SEPF0B2E577D002  IP:10.100.105.131  DeviceType:Phone

*Nov 30 14:23:05.231: VOICE REGISTER POOL-9 has unregistered. Name:SEPF0B2E5778574  IP:10.100.105.121  DeviceType:Phone

*Nov 30 14:23:05.235: VOICE REGISTER POOL-14 has unregistered. Name:SEPF0B2E577CAD8  IP:10.100.105.128  DeviceType:Phone

*Nov 30 14:23:05.239: VOICE REGISTER POOL-22 has unregistered. Name:SEPF0B2E577D130  IP:10.100.105.145  DeviceType:Phone

*Nov 30 14:23:05.243: VOICE REGISTER POOL-23 has unregistered. Name:SEPF0B2E577CFFF  IP:10.100.105.134  DeviceType:Phone

*Nov 30 14:23:05.251: VOICE REGISTER POOL-5 has unregistered. Name:SEPF0B2E577CB1C  IP:10.100.105.129  DeviceType:Phone

*Nov 30 14:23:33.499: VOICE REGISTER POOL-34 has registered. Name:SEP00082F1B2045  IP:10.100.105.120  DeviceType:Phone

*Nov 30 14:23:34.839: %SYS-5-CONFIG_I: Configured from console by admin on vty0 (10.100.100.26)
*Nov 30 14:23:50.611: VOICE REGISTER POOL-2 has registered. Name:SEPF0B2E577D101  IP:10.100.105.127  DeviceType:Phone

*Nov 30 14:23:50.623: VOICE REGISTER POOL-33 has registered. Name:SEPF0B2E577D09C  IP:10.100.105.196  DeviceType:Phone

*Nov 30 14:23:50.727: VOICE REGISTER POOL-3 has registered. Name:SEPF0B2E577D0EE  IP:10.100.105.136  DeviceType:Phone

*Nov 30 14:23:51.311: VOICE REGISTER POOL-25 has registered. Name:SEPF0B2E577D1AB  IP:10.100.105.126  DeviceType:Phone

*Nov 30 14:23:51.363: VOICE REGISTER POOL-22 has registered. Name:SEPF0B2E577D130  IP:10.100.105.145  DeviceType:Phone

*Nov 30 14:24:25.011: VOICE REGISTER POOL-15 has registered. Name:SEPF0B2E577D10D  IP:10.100.105.139  DeviceType:Phone

*Nov 30 14:24:25.607: VOICE REGISTER POOL-9 has registered. Name:SEPF0B2E5778574  IP:10.100.105.141  DeviceType:Phone

*Nov 30 14:24:26.003: VOICE REGISTER POOL-5 has registered. Name:SEPF0B2E577CB1C  IP:10.100.105.137  DeviceType:Phone

*Nov 30 14:24:26.063: VOICE REGISTER POOL-26 has registered. Name:SEPF0B2E577D168  IP:10.100.105.142  DeviceType:Phone

*Nov 30 14:24:26.259: VOICE REGISTER POOL-7 has registered. Name:SEPF0B2E577CFE4  IP:10.100.105.140  DeviceType:Phone

*Nov 30 14:24:26.347: VOICE REGISTER POOL-23 has registered. Name:SEPF0B2E577CFFF  IP:10.100.105.143  DeviceType:Phone

*Nov 30 14:24:26.535: VOICE REGISTER POOL-8 has registered. Name:SEPF0B2E577D002  IP:10.100.105.148  DeviceType:Phone

*Nov 30 14:24:28.215: VOICE REGISTER POOL-14 has registered. Name:SEPF0B2E577CAD8  IP:10.100.105.147  DeviceType:Phone

1 Reply 1

Rajan
VIP Alumni
VIP Alumni

Hi Prashanth,

Can you share the running config and "debug ccsip messages" when one phone unregisters and registers back.

Thanks

Rajan