Last out of service errors

[hoylandpaul]

Keep getting these errors coming through on my shiny new syslog server:-

2013-04-12 16:11:48,Local7.Error,voipcucm,13987: : ccm: 2026: VOIP-TDC-UCM-SUB1-011.corp.yw.kelda: Apr 12 2013 15:11:48.584 UTC :  %UC_-3-LastOutOfServiceInformation: %[DeviceName=SEP588d0935844d][DeviceIPv4Address=10.19.236.26/24][IPv4DefaultGateway=10.19.236.254][DeviceIPv6Address=][IPv6DefaultGateway=][ModelNumber=CP-6945][NeighborIPv6Address=][NeighborIPv4Address=as-livingstone-house-3750e-177.corp.yw.kelda][NeighborDeviceID=AS-LIVINGSTONE-HOUSE-3750E-177.corp.yw.k][UNKNOWN_PARAMNAME:NeighborIPortID=GigabitEthernet1/0/4][DHCPv4Status=1][DHCPv6Status=1][TFTPCfgStatus=1][UNKNOWN_PARAMNAME:DNSStatusCUCM1=4][UNKNOWN_PARAMNAME:DNSStatusCUCM2=4][UNKNOWN_PARAMNAME:DNSStatusCUCM3=0][UNKNOWN_PARAMNAME:DNSStatusCUCM4=0][VoiceVLAN=3360][UNKNOWN_PARAMNAME:CUCMIPAddress=voipcucm.corp.yw.kelda][LocalPort=50571][TimeStamp=1365779503][ReasonForOutOfService=100][LastProtocolEventSent=0x27][LastProtocolEventReceived=0x9f][AppID=Cisco CallManager][ClusterID=YW-Cluster][NodeID=VOIP-TDC-UCM-SUB1-011]:  Information related to the last out-of-service event

I have done a bit of digging on cisco.com but can't work out exactly what they mean (can hazzard a guess that in this case a phone has been disconnected??) does anyone know for sure what they mean and if and remediating action is required?

thanks

Paul                  

[testeven · Accepted solution]

Hi,

You are right, these messages mean a phone unregistered. In your case, [ReasonForOutOfService=100] means

the device detected a version stamp mismatch during registration Cisco Unified CM. When config file version is different between CUCM file and phone current config file, the phone will sent this reason alarm.

Regards, 

Tere. 

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[hoylandpaul]

Is there somewhere that lists the reason codes? (I've scoured cisco.com without success!!)

thanks

[hoylandpaul]

Found a list:-

https://supportforums.cisco.com/docs/DOC-27668

just need a list of resolution actions now!!!

thanks