I really need help is not a problem but i don't know how to solve it.
I need configure a Line group with transfer to Voice Mail.
Call >> Client 1 (If not answer then transfer to) >> Client 2 (if not answer then transfer to) >> Client 3 (If not answer go to Voice mail of Client 1)
thank you very much if you can help me.
I have Unity 9x and unified CM 9x
1. Enable the Forward No Answer in the Hunt Pilot
2. Go to the Client 1 Voice mail box, select Edit > Alternate Extension
3. Add the Hunt pilot number as Alternate Extn for the Client 1 voice mail box
4. Once done, now onwards after the ring round call will go to voice mail, can drop VM in Client 1 voice mail box.