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mwi stutter - Stutter Dial Tone not working on CUCME 10.5 or 8.6

Ronald Inkrott
Level 1
Level 1

I have a customer running CUCME 10.5 on a 2901 router with 7861 IP Phones as admin phones receiving voicemails from the general mailbox in CUE.  The 7861 phones do not have a display for each line, so the customer cannnot see if the voicemail MWI light is for their personal line DN1 or the general mailbox line DN 2.  I tried configuring "mwi stutter" in the voice register global config, but the stutter dial tone does not seem to work on any phone on any line. The MWI light works, but not the stutter dial tone.   I have tried this at the customer site on the 2901 running c2900-universalk9-mz.SPA.155-2.T1 IOS "CUCME 10.5" with SIP 78xx.10-3-1-12 firmware on the 7861 phones.  I have also tested this in my junk lab on a 2811 running c2800nm-spservicesk9-mz.124-15.T10.bin "CUCME 8.6" with CIPC, a 7960 running SCCP and a 7961 running SIP41.9-4-2SR1-1S.  Once again, the MWI light works fine, but the stutter dial tone never works.  Is this a bug or am I missing something.  See attached config snippets.

!
voice register global
mode cme
source-address 10.50.158.250 port 5060
timeouts interdigit 7
max-dn 40
max-pool 40
load 7821 sip78xx.10-3-1-12
load 7861 sip78xx.10-3-1-12
authenticate register
authenticate realm all
timezone 12
mwi stutter
voicemail 431
tftp-path flash:
create profile sync 0000021819203614
ntp-server 10.50.158.250 mode directedbroadcast
!

!
voice register dn 3
number 426
call-forward b2bua busy 431
call-forward b2bua noan 431 timeout 20
allow watch
pickup-call any-group
pickup-group 10
name 
label l
mwi
!

!
voice register pool 1
busy-trigger-per-button 2
id mac 38ED.1854.CEFE
type 7861
number 1 dn 3
number 2 dn 10
dtmf-relay rtp-nte sip-notify
voice-class codec 4000
username Phone_1 password 1234
blf-speed-dial 1 424 label " "
blf-speed-dial 2 425 label " "
blf-speed-dial 3 427 label " "
blf-speed-dial 4 428 label " "
blf-speed-dial 5 429 label " "
blf-speed-dial 6 499 label "Spare Cube"
blf-speed-dial 7 17038538862 label " "
blf-speed-dial 8 15402295418 label " "
blf-speed-dial 9 19542962820 label " "
blf-speed-dial 10 15858999789 label " "
!

!
telephony-service
sdspfarm units 5
sdspfarm transcode sessions 12
sdspfarm tag 1 _Tx
sdspfarm tag 2 _Conf
sdspfarm tag 3 _Mtp
no privacy
conference hardware
max-ephones 40
max-dn 100
ip source-address 10.50.158.250 port 2000
calling-number initiator
service directed-pickup gpickup
timeouts interdigit 5
system message Your Current Options...
time-zone 21
time-format 24
date-format dd-mm-yy
voicemail 431
max-conferences 8 gain -6
call-park system application
call-forward pattern .T
call-forward system redirecting-expanded
moh enable-g711 "flash:music-on-hold.au"
multicast moh 239.1.1.1 port 2000 route 10.50.158.250
web admin system name admin password password
web admin customer name customer password codan
dn-webedit
time-webedit
transfer-system blind
secondary-dialtone 9
directory entry 1 426 name 1
fac standard
create cnf-files version-stamp 7960 Oct 13 2015 20:58:07
!

!
sip-ua
retry invite 4
retry response 3
retry bye 2
retry cancel 2
retry register 5
timers register 250
mwi-server ipv4:10.50.158.251 expires 3600 port 5060 transport udp unsolicited
connection-reuse
presence enable
!

1 Reply 1

asotojimenezz
Level 1
Level 1

Hi

How to configure the MWI ??
My mwi light not work =(

https://supportforums.cisco.com/discussion/13038401/mwi-not-lighting-cmecue-phones-sip-7800

Regards.