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Order of removal for CCM 6

mlsuedel30
Level 1
Level 1

My company sold a coupe of sites.  I am trying to clean out all that site data from Call Manager and am getting this error :  Error occurred. One or more record did not get deleted. The pkid column in the region table in the database is being referenced from another table. Please check the dependency records and remove the reference and the try the delete again.

Is there a document that shows the order for removal and/or what could be dependent?

1 Accepted Solution

Accepted Solutions

Jaime Valencia
Cisco Employee
Cisco Employee

No documentation, you can use the dependency records to find out.

Usually when you start to configure a new system you start with the menus left to right and within the menu top-down.

You might want to try deleting but the other way around from the order I just mentioned.

HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

View solution in original post

1 Reply 1

Jaime Valencia
Cisco Employee
Cisco Employee

No documentation, you can use the dependency records to find out.

Usually when you start to configure a new system you start with the menus left to right and within the menu top-down.

You might want to try deleting but the other way around from the order I just mentioned.

HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate