Phones Resetting: CM-closed-TCP

[tom.gill]

-IOS 12.4(4)XC6

-CME 4.0(3)

-7911 phones

The phones reset by themselves. When we do a 'sh ephone phone-load' it shows us the cause for the last reset as 'CM-closed-TCP'

Why would CME be closing the TCP connection to the phone?

Thanks!

Tom

[stuckeysnewband]

Did you get an answer concerning this problem? I am experiencing this also.