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jasongreb
Beginner

Pre-Configuration of Exchange ActiveSync

We've been trying out a handful of DX650 desk phones but have been asked by leadership to preconfigure Exchange ActiveSync on the phones during setup. Has anyone else found a way to do this? I can't find anything apart from the phones actual interface. I'm looking to prepopulate the server address and username, then all the user needs to do is enter the password. Any thoughts?

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Jerry Vander Voord
Cisco Employee

The DX series does not support pre-configuration of Exchange/ActiveSync mail settings from CUCM, so there is no Cisco-supported way to do this.  There may be a way to push the configuration via an MDM, but it is not directly supported by Cisco infrastructure.  We will consider this functionality as a feature request for a future version of firmware.

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