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Problem Call Forward to Voice Mail

BABARCHE
Level 1
Level 1

Hi,

here is the diagram :

PSTN <-E1 Q931-> 2821 <-IP-> CCM4.2 <-IP-> 2821 <-E1 QSIG-> Bosch PBX <--> Bosch Phone n?6000 forwarded to his bosch voice mail.

When a call come from the pstn to the 6000, the user fall on the general voice message and not on the 6000's voice mail.

If I make a call from an IP Phone to the 6000, everything is ok. I fall on 6000's voice mail and I can let a message.

Would someone have an idea how to resolve this kind of problem ?

Thanx,

Bastien.

2 Replies 2

I don't have any line group ... So I'm not sure it is the same problem...