problem restoring CallManager 4.1

[Criss Sawyer]

hi all,

i've been trying to restore CallManager 4.1 installed in VMWare from a bakup that was made in a CallManger installed in MCS Server. i get à message indicating that there is a mismatch in the combination between the source and the destination server. i modified the hostname/IP Address parameters in my VMware to match the MCS parameters, unfortunatly i still get the same message.

any idea,  i'll be really grateful

thx in advance.

[David Hailey]

Bilal,

Do you have the exact same version of CCM 4.1 including app upgrades and ES releases installed on the VM server you wish to restore to?

Hailey

[Criss Sawyer]

hi david,

yes i do have those version on both side:

CCM version : 4.1(3)sr4d
CCM adm version : 4.1(0.11)
CCM installation ID : 4.1(3)sr5d

BARS 4.0.12000

but i did not woked...