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Product ID

Burney Rogers
Level 1
Level 1

How do I locate the procuct ID on 6.1 cisco communication manager? Is it the product ID the same as the serial number located in the front of the server?

2 Replies 2

phooghen
Cisco Employee
Cisco Employee

You have to be more specific.

What do you mean by product id ?

Are you trying to find the product id of the server itself or of the CUCM ?

If this is the server, somewhere on the server you should find something similar to MCS-78xx

But it depends of the server type (IBM, HP)

You can also access the CLI of your CUCM 6.1 by doing a SSH of the CUCM IP address.

Then you issue the "show hardware" command and will get:

admin:show hardware

HW Platform       : 7835H2
Processors        : 1
Type              : Intel(R) Xeon(R) CPU            5140  @ 2.33GHz
CPU Speed         : 2333
Memory            : 2048 MBytes
Object ID         : 1.3.6.1.4.1.9.1.584
OS Version        : UCOS 2.0.1.0-70
RAID Details      :

Smart Array P400 in Slot 1
    Logical Drive: 1
    Size: 68.3 GB
    Fault Tolerance: 1+0
    Heads: 255
    Sectors Per Track: 32
    Cylinders: 17562
    Stripe Size: 64 KB
    Status: Ok
    Array Accelerator: Enabled
    Has Data On Drive: True
    Unique Identifier: 600508B100104439535558355A500001
    Preferred Controller Chassis Slot: 1

this server is a MCS-7835H2 server (HP) with 2 GigRAM and 2 drives configured in RAID 1.

Hope this will help.

Sorry it me so long to respond, They are asking for the product ID for the

CUCM and Unity Connection.

Thanks,

Burney Rogers

Senior Voice Network Engineer

CSC

22270 Pacific Blvd. Sterling, VA 20166 | Suite 300

MSS Americas | office 571-250-2163 | mobile 703.623.3994 |

brogers22@csc.com

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From:

phooghen

To:

Burney L Rogers/USA/CSC@CSC

Date:

08/04/2011 03:46 PM

Subject:

- Re: Product ID

Cisco Support Community

Re: Product ID

created by phooghen in IP Telephony - View the full discussion

You have to be more specific.

What do you mean by product id ?

Are you trying to find the product id of the server itself or of the CUCM

?

If this is the server, somewhere on the server you should find something

similar to MCS-78xx

But it depends of the server type (IBM, HP)

You can also access the CLI of your CUCM 6.1 by doing a SSH of the CUCM IP

address.

Then you issue the "show hardware" command and will get:

admin:show hardware

HW Platform : 7835H2

Processors : 1

Type : Intel(R) Xeon(R) CPU 5140 @ 2.33GHz

CPU Speed : 2333

Memory : 2048 MBytes

Object ID : 1.3.6.1.4.1.9.1.584

OS Version : UCOS 2.0.1.0-70

RAID Details :

Smart Array P400 in Slot 1

Logical Drive: 1

Size: 68.3 GB

Fault Tolerance: 1+0

Heads: 255

Sectors Per Track: 32

Cylinders: 17562

Stripe Size: 64 KB

Status: Ok

Array Accelerator: Enabled

Has Data On Drive: True

Unique Identifier: 600508B100104439535558355A500001

Preferred Controller Chassis Slot: 1

this server is a MCS-7835H2 server (HP) with 2 GigRAM and 2 drives

configured in RAID 1.

Hope this will help.

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