Reporting on Specific Extension

[johnbonog]

Is there a way to run a report on a specific extension to see data on the numbers of calss received and what number calls were transferred to? Thanks!

[chris.mann]

What version of CCM do you have? Some very useful information is available in the CDR database, and can be accessed either by SQL Query analyzer, or the CAR tool, depending on your CCM version.

Here is a link for CAR info:

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/service/5_1_3/car/carovrvw.html

[Jaime Valencia · Accepted solution]

yes, you can use CAR for that.

search by user/extension

HTH

java

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