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SIP trunk between CUCM and Voxeo Prophecy IVR

chadrhayes
Level 1
Level 1

Does anyone have a CM SIP trunk configuration example for getting this to work with our without a router? My customer wants to transfer a call from UCCX to a route pattern over a SIP trunk to this IVR. The IVR will handle the caller input for an AD password reset application. I have documents on configuring dial peers in a router to do this. However I cannot seem to find anything on configuring the Call Manager portion.

The CUCM - 7.1.3

UCCX - 7.X

 

Any assistance is greatly appreciated.

 

1 Accepted Solution

Accepted Solutions

Jaime Valencia
Cisco Employee
Cisco Employee

In all CUCM all you need is under device -> trunk -> add new -> SIP trunk, then you might need to tweak the SIP profiles and SIP trunk config depending on your needs.

HTH

java

if this helps, please rate

View solution in original post

3 Replies 3

Jaime Valencia
Cisco Employee
Cisco Employee

In all CUCM all you need is under device -> trunk -> add new -> SIP trunk, then you might need to tweak the SIP profiles and SIP trunk config depending on your needs.

HTH

java

if this helps, please rate

I am trying to spend less time guessing what SIP settings this product needs. This is why I asked specifically for a configuration guide for this Voxeo Prophecy IVR product.

This is not the correct answer btw.