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Strange corruption in ccmuser page

andy.butler
Level 1
Level 1

Could someone  possibly advise what is happening that causes the corruption when users log onto  CCMUser.
Instead of  displaying Cisco 7970 it comes up with rubbish such as the examples  below.
We are using  CallManager Ver 4.1(3) SR7.
We have had numerous  instances of this in the past and has been resolved by restarting IIS or  rebooting the publisher.  We would now like to know what is causing it so it can  be prevented as opposed to reactively responding.
This only happens when browsing to the publisher...browse to any of the subscribers and its fine (regardless of what subscriber the phone is actually registered to)
If i view source in the webpage for both examples the html code is exactly the same
What it  might look like:
Configure Call forwarding on your Ux#)" (s1)
What it  should look like.
Configure call forwarding on your 7970 (s1)

1 Reply 1

andy.butler
Level 1
Level 1

i've checked the html code in the webpage against that of a working one (from a subscriber) and both are identical. anybody seen this before or can give me ideas to try??