06-24-2009 03:03 PM - edited 03-15-2019 06:41 PM
Customer is using CallManager 7.1 with off-box CRS 5.0.2 MCS-7845 server for TAPS (Tool for Auto-Registered Phones Support). Currently I can have up to 5 phones connecting running the TAPS .aef script.
What is the UCCX license part number to increase the number of ports for TAPS?
We currently have 150IVR ports and 5 Agent Licenses? Does TAPS use Agent Licenses?
Or maybe I don't need licenses and that that in AppAdmin on UCCX under Trigger and/or Media Termination Dialog Group I need to increase the number ?
06-26-2009 06:40 AM
You should be able to increase the port count by modifying your Unified CM Telephony Call Control Group. Go to Subsystems > Unified CM Telephony > Unified CM Telephony Call Control Group and increase the "Number of CTI Ports". UCCX will create the ports for you in CUCM.
06-26-2009 07:05 AM
You cant use UCCX 5.x with CUCM 7.x You have to upgrade UCCX to 7.0.
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