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Upgrade issue

tsperduto
Level 1
Level 1

Upgrading from CUCM 7.1.3.32900-4

to CUCM 7.1.5.32900-2

two hours into the process, I received this message in status window

The application has lost communication with the system.  Check the status using CLI.

When I entered command

utils system upgrade status......it shows ....installing

however there has been no activity on the install upgrade screen for 40 minutes

Any thoughts on what to do next?

1 Reply 1

tsperduto
Level 1
Level 1

Never mind..........I remember now, I have to Assume control from the OS Administration software upgrades page