User chosen MOH

[bejoy.cisco]

Hi,

Is it possible to have User chosen MOH with any version of CUCM. The requirement is to have a caller dial in to the PBX and when put on hold, the caller is prompted with an IVR asking him to choose what kind of music he will be interested in listening to.

If not possible with CUCM alone, can you please recommend me a solution which will support the feature.

Thanks

Bejoy Thomas

[Jaime Valencia]

No, CUCM is not an IVR so there's no way to have this on CUCM and the MOH is selected by the device which puts you on hold and that's not a dynamic config.

HTH

java

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