04-12-2010 02:32 PM - edited 03-15-2019 10:13 PM
Hi,
We have a strange situation on a CUCM 6.1.3-1000 cluster. We have a VG224 which is running SCCP, but the CUCM Administration Web Page shows that the VG224 is running MGCP! Also if you look into the VG224 details, we don't have any Subunit selected, but we do have all 24 ports! If I look into the VG224 IOS configuration, we have everything in place for a SCCP VG224, so on that point everything's OK.
I tried to correct this error by deleting the VG224 in CUCM Admin Page, but now I can't add the new VG224 in CUCM Administration: I receive the next error: ""Add failed. One of the required fields on the page has the same value as an entry that already exists in the database. Please check the corresponding File List page to verify your entry does not exist." If you search for the device, you don't find it.
I've added the print screen of the error and search result in attach.
So it's impossible to add the same VG224 (which was deleted previous) running SCCP to CallManager. Workaround was to convert the VG224 to MGCP, but we need the SCCP SRST functionality.
Did somebody ran into this problem?
Greets,
David
04-26-2010 09:31 AM
Hi Aaron,
Last week, Cisco had root access to CUCM and they were able to insert the new VG224 into CUCM. So what you need to do is log a TAC case and ask Cisco to add the VG224 in the DB.
Greets,
David
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