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View call logs during a time range on call manager 8.xb

Justin Westover
Level 1
Level 1

We run CUCM 8.5 and I need to pull the inbound call logs for a time range. What is the best way to go about doing this? I am looking for a specific number that dialed one of our users numbers. I would also like to be able to see if the person that dialed just hung up or if they left a voicemail.

1 Reply 1

Jaime Valencia
Cisco Employee
Cisco Employee

If you have CDR enabled use CAR, if CDR was not enabled at the time, there's no way to get that info.

CDR only logs info when enabled.

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate