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Voice translation rule - extra IVR options automatically inserted

rubendehaas
Level 1
Level 1

Hi,

Is there a possibility to merge a pause between a number so that after dialing a normal number extra IVR options automatically can be inserted?

What whe want to do is:

call the number, wait one second, send the dtmf number 1, wait one second, send another number ending with a #.

An example:

0612345678p1p0687654321#

where p is standing for a pause.

Is this possible with a voice translation rule or can we use a voice XML script or something else?

What is the configuration whe need?

Thanks in advance,

Best regards,

Ruben de Haas

System Engineer at Conscia Nederland: www.conscia.com/nl/
1 Reply 1

irisrios
Level 6
Level 6

CallManager does NOT support interdigit pauses. Wildcard Symbol “T” Used in Destination Pattern indicates the interdigit timeout. The router pauses to collect additional dialed digits.

You can use a comma (,) to include a one-second pause between digits to allow for a secondary dial tone.