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Jabber and Jabra Engage 75 headset connection issues

CateT
Level 1
Level 1

I need help! I use Cisco Jabber for work and have a Jabra Engage 75 headset. The remote call control buttons on the headset are non-functional. It will not allow me to answer or end calls from the headset. I have to answer the call from my computer screen.  The headset can connect via USB and Bluetooth. I have tried both connection methods without success. I’ve talked to Jabra support twice and they are no help. Any help anyone can give me is greatly appreciated!

Thanks!

1 Reply 1

BlackVR
Level 1
Level 1

My entire group is having this issue as of this morning with Jabber 14.3 and it has definitely thrown my workflow off.

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