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Using Jabber & headset remotely

hoffmann74
Level 1
Level 1

Like everyone else, we have a lot of people working remotely right now. Our people are connecting via VPN and then using remote desktop to work on their work PC. I have some users who have taken their headsets home and are attempting to use them to handle calls. The problem is, obviously their work PC is looking for the headset to be installed on their work PC, rather than their personal PC.

 

Does anyone know if there is a way to make this work? (Using a locally installed headset with a remote session of Jabber.)

 

I assume they would need to have Jabber installed on their own PC to actually get it working with the locally installed headset.

1 Accepted Solution