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Like everyone else, we have a lot of people working remotely right now. Our people are connecting via VPN and then using remote desktop to work on their work PC. I have some users who have taken their headsets home and are attempting to use them to h...
I just recently upgraded Jabber to 12.7.1 and installed the 8-line cop file. My CUCM is 11.5.1.13902-2. When Jabber is in desk phone control mode, I have multiple lines available in Jabber. However, when I am in 'Use my computer' mode, I am not seein...
I am looking to enable Enhanced Line Mode on some of our 8851's where users would like additional lines/BLF's to appear. My question is, I would still like the Missed Calls button to remain. As of now with ELM, it looks like the only way to view miss...
I just upgraded my Jabber from 11.8.5 to 11.9. When I get to the login screen, I am getting a message of "No username specified." at the top of Jabber when I submit my username and password. Resetting the client has not helped and I meet all the soft...
When we have a phone set to forward to a cell phone, the caller ID presentation is not correct and I am trying to determine the issue. Below is an example of what happens.
Example:
Phone A (555-1000) is set to forward to their cell phone
Outside in...
Well, I have stumbled upon the solution. I was working on another users Jabber config when I noticed they had multiple lines available, but the config did not look like my screenshot in my initial post where the additional lines were under 'Unassigne...
So that would be an instance where I am running different versions of CUCM on the cluster? Because I am running 11.5 SU3 on both.I may try it anyways because I'm stuck at how to solve this right now.
I did install the cop on both my publisher and subscriber and restarted the TFTP service for both afterwards. I did not restart CUCM as a whole though. The fact that it works for my deskphone makes me think the functionality is there. Just not sure w...
Been researching and trying various solutions for this, but I am still stuck.
More information...
If the caller is from outside of the local area code, say (850) 123-4567 and they call phone A, which is set to forward to a cell phone, the caller ID o...
