Not aware of any way to independently or directly control the BLF lamps, unfortunately.
The lamps can be configured to automatically update based on shared-line call activity (shared line) or phone presence activity (BLF). It would theoretically be possible to have an application instantiate some dummy lines (via TAPI/JTAPI and CTI ports) and start/stop 'fake' calls to cause the lamps to light. It might also be possible to configure a BLF lamp for a dummy line, and use the IM&P Presence Web Service API to force a 'fake' phone presence status update for the line (not so sure about this one.)
If someone can discern the actual approach taken by the referenced app, we may be able to speculate more accurately...
In a previous article I talked about the Cards & Buttons functionality of Webex Message. It's great to send nicely formatted or interactive messages.
What if you want to learn about Cards? There is a bot that teaches you all about Cards using...
The Python library "webexteamssdk" is great but there's one part of this library that "may need better documentation". This is the ability to create cards & buttons.
Here's a card example:
How is this card setup? What compone...
(using Python and the Flask Library)
An oAuth integration allows you to have an application "do stuff on your behalf".
This is a topic that can be quite complex to understand. For that reason I created this Python code to make it as easy as possible to...
It may be easier than you think.
After some customer requests I started writing code in Python. A few days later the script was ready.
What can it do?
ADD LOGO or image to your virtual background (using a domain/email address/URL/local-file)
Contact Center Knowledge Base
The Contact Center knowledge base contains information about developer topics for Finesse and Task Routing. For one-on-one help with these products, you can open a ticket at https://developer.cisco.com/site/support/. For...