02-22-2017 11:57 AM
Hello.
Is it possible to Forward a hunt group to a destination via AXL API?
Thanks
Matthias
03-01-2017 07:32 AM
Has someone an idea for this.
03-01-2017 08:17 AM
Can you expand a little on your requirement? If you just want to make it so that all calls that would normally go to the Hunt Pilot are sent instead to another destination, then perhaps you can do that via AXL by creating a Translation Pattern: AXLSoap - addTransPattern
03-01-2017 11:21 AM
I hope I can explain it sensibly and the google translator makes a good job.
We have a telephone on which all calls comes in, this is in hunt group redirected. Every phone in this group can log into the hunt group.
In the evening the telephone is redirected to a hotline.
The diversion on the telephone we now automized by axl.
Can this process be carried out at the hunt group?
03-01-2017 03:48 PM
One approach might be:
- Create an empty Hunt List for use as the hunt target at night
- At the appointed hour, use <updateHuntPilot> to set the <huntListName> to the empty list. This should cause all calls to go to the configured <forwardHuntNoAnswer> destination.
- In the morning, set the target list back to the originally configured Hunt list
03-02-2017 10:36 AM
Thank you.
first off all i put an gethuntpilot with uuid to the axl api
second i use the css information in a variable
and a least i send a updatehuntpilot with forwardnoanswer and a destatnation.
swt the css from above and put the huntduration of 1 second.
very short skript put it works.
thank you.
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide