Managing Users

Connect with other Duo members and pick up tips on how to create, edit, and manage Duo users.
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Forum Posts

Really struggling to get duo sso to connect to my google workspace as an authentication source. I’ve followed to official guide to the letter and feel like im missing something. Am i expected to manually create users in duo that are still SSO based i...

Hi Duo Community, I noticed that when I export the authentication log to csv, the fields for Alias and Email are always blank even though email/alias is set for every user. Are these fields related to synced users? We don’t currently do directory s...

Hi all, Wonder if anyone can assist with an issue we’re having? The issue is, after inputting our username and password on our organisation sign in page, we receive a ‘Oops something went wrong’ message from DUO. This is intermittent, affects differe...

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MNNN by Level 1
  • 2225 Views
  • 2 replies
  • 0 Helpful votes

We’ve enabled 2FA on all our named accounts and are now looking at enabling 2FA on our generic accounts. We were thinking to add the users into a policy to deny access but whitelist the public IP’s. Unfortunately, this doesn’t work as access will als...

Is it possible for DUO to not ask 2FA for a certain period, like 2 hours from first login. An user might login multiple times to a device/system. Every time entering a 2FA is difficult.

manvik by Level 3
  • 942 Views
  • 1 replies
  • 0 Helpful votes

Resolved! Using a Yubikey

On our linux machines, secure shell (openssh) is configured to only allow designated jump or bastion servers to log in. Access to the jump servers is controlled by duo. One user, who does not have a supported Android or iOS phone, wants to use a Yub...

Hi everyone! I want to send message enrollment to my user but I can’t modify the default message subnect or Message. Is grayed out! I don’t find the option to personalice it Thanks for your help

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Oskir by Level 1
  • 1033 Views
  • 2 replies
  • 0 Helpful votes
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