Hi Duo Community, I noticed that when I export the authentication log to csv, the fields for Alias and Email are always blank even though email/alias is set for every user. Are these fields related to synced users? We don’t currently do directory s...
Forum Posts
Hi all, Wonder if anyone can assist with an issue we’re having? The issue is, after inputting our username and password on our organisation sign in page, we receive a ‘Oops something went wrong’ message from DUO. This is intermittent, affects differe...
We’ve enabled 2FA on all our named accounts and are now looking at enabling 2FA on our generic accounts. We were thinking to add the users into a policy to deny access but whitelist the public IP’s. Unfortunately, this doesn’t work as access will als...
Good day! 1.-We create a New Microsoft RDP Application. And in this New Application we Activate: -Offline Access -Limit Access by groups -Offline authentication methods = Check Duo Mobile Passcode 2.-Then we set a user to this group for test. 3.-In B...
Hi there! My Google account keeps showing up as “Access Denied” and requests my password to reconnect. After I get a successful “Your account is reconnected” message it takes me back to the home screen where it still says Access Denied. Help? I need ...
Resolved! Authentication keep live
Is it possible for DUO to not ask 2FA for a certain period, like 2 hours from first login. An user might login multiple times to a device/system. Every time entering a 2FA is difficult.
I’m hoping someone can help me out - I’ll try to explain my situation as clearly as possible. I believe the problem lies around Policy and the appropriate settings. I’ve created an application for Palo Alto GlobalProtect using Single Sign On. Every...
Resolved! Using a Yubikey
On our linux machines, secure shell (openssh) is configured to only allow designated jump or bastion servers to log in. Access to the jump servers is controlled by duo. One user, who does not have a supported Android or iOS phone, wants to use a Yub...
Hi As per subject, do accounts not supporting modern authentication, iow bypassing DUO, need a DUO license?
I have many service accounts, all with UID numbers less than 1000 which use ssh, rsync over ssh and sftp. I do not want them to have to use Duo, since they are all accessed with scripts and have very limited access anyway. Root (UID=0) is turned of...
Hello. I work at an MSP and am installing Duo for a client. This client set up the workstations for his employees who are now scattered around the country. All users have Azure AD accounts which were successfully imported into Duo. All users have act...
Good Morning, is there a way to test federated with a limited user base without impacting existing Office 365 users? I would like to test out DUO Access with our IT team before moving our org to MFA for everyone. any insight would be appreciated.
Hello, I am looking for a report to show when someone is added to DUO, and when an account is disabled or removed. Is there anything like this available?
Hi everyone! I want to send message enrollment to my user but I can’t modify the default message subnect or Message. Is grayed out! I don’t find the option to personalice it Thanks for your help
To be able to create the SSO side hosted my users need to get the role Owner. How the other MSP manage this roles for the security ? Thanks
